KudiExpress
Support Center
Get help with bus bookings, hotel reservations, payments, KudiPoints, account access, or any issue affecting your KudiExpress experience.
kudiexpressapp@gmail.com
What can we help you with?
Contact us for assistance with any of the following.
Bus bookings
Trip searches, seat reservations, tickets, boarding points, cancellations, and travel updates.
Hotel reservations
Hotel listings, room availability, reservation details, payments, and booking support.
Payments and KudiPoints
Payment confirmation, failed transactions, KudiPoints purchases, and service charges.
Account and privacy
Sign-in problems, account security, profile assistance, privacy questions, and account deletion.
Frequently asked questions
How do I find my bus ticket?
Sign in to KudiExpress, open Bookings, and select the relevant bus booking to view its ticket and booking details.
What should I do if my payment is not confirmed?
Do not pay repeatedly. Check your booking status first, then contact support with the payment reference and booking ID.
How do I get help with a hotel reservation?
Contact support with the hotel name, reservation ID, guest name, and a description of the issue.
How can I delete my KudiExpress account?
Sign in to your account, open Profile & Workspaces, and select Delete Account. You can complete the permanent deletion process directly inside KudiExpress.
Information to include
To help us investigate quickly, include your full name, registered phone number, booking or order ID, payment reference where applicable, and a clear description of the issue.